Withdrawal Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days from the date of conclusion of the contract without giving any reason.

To exercise your right of withdrawal, you must inform us

TANDEM München e.V.
Kurfürstenplatz 5
80796 Munich
Germany

E-mail: info@tandem-muenchen.de

of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an e-mail).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of your right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we receive your notice of withdrawal. We will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise.

If you requested that the service should begin during the withdrawal period, you must pay us an appropriate amount corresponding to the proportion of the services already provided up to the time you informed us of your withdrawal in relation to the total scope of the services covered by the contract.