Our conditions

Please fill in and send us your registration. We will send you your confirmation and ask you to pay the first instalment of your fee:

• for evening courses: € 50
• for all intensive courses: € 200
• for mini-group and individual courses: 10 units in advance
• If you need a visa to attend a German course: € 200 for each month of your course enrolment

Once this payment has been received, we will send you confirmation of enrolment which you can present to the German embassy in your home country. Please contact a German embassy or consulate for information on visa requirements. You will find the addresses of all German embassies here.

All fees charged by the bank (also PayPal fees) are to be paid by the student.

2.1. There are no language course classes on public holidays.
2.2. TANDEM Munich offers its courses as face-to-face or hybrid courses.
2.3. We reserve the right to make changes to the course content.

3.1. Students are required to pay their fees on time. All fees for our classes must be paid by the first course day at the latest. Fees for mini-groups and private lessons must be paid in advance.

3.2. If a student does not attend the classes or discontinues attendance before the course ends, we reserve the right to demand the fee for the entire course, as well as any accommodation rent payment due for the entire course (when applicable).

As specified in the programme, pupils, students, au-pairs and the unemployed are entitled to a price reduction upon presentation of valid identification.

A service fee is charged for all German intensive courses. This fee is due for payment on the first day of classes.

6.1. Cancellation is possible at any time before the course starts. In some cases, registration for a later language course will be accepted instead. A cancellation must be made in writing. A booking for a substitute student may be accepted.

6.2. If cancellation is received no less than six weeks before the course is due to start, payment of an administration fee of € 50.- will be required. We will refund any amount paid in advance that is in excess of € 50.-

6.3. For cancellation at a later date, a fee will be charged for costs incurred, i.e. a minimum of € 50.- or no more than a maximum of the full course fees.

6.4. If a student discontinues a language course for reasons for which TANDEM München e.V. cannot be held responsible, fees or parts thereof will not be refunded. Outstanding unpaid fees will be due for payment.

6.5. Private lessons & mini-group courses: In exceptional cases, a planned class may be cancelled by the student(s) up to 24 hrs before it is due to take place. Should a planned class be cancelled within the immediately preceding 24 hrs, full payment will be required.

6.6. Fees for classes missed by students cannot be refunded nor can such classes be rescheduled for a later date.

If a special visa has been granted for attending the German course, participation is binding, and a withdrawal is generally not possible. However, if a student applicant is refused a visa, TANDEM München e.V. will reimburse any down payment, retaining an administration fee of € 100.-, but will only do so upon presentation of written confirmation of the visa refusal by the German embassy or immigration office.

8.1. Consumers have the statutory right to withdraw from the contract within 14 days without giving any reason when registering online or concluding other distance contracts. The withdrawal period is 14 days from the date the contract is concluded.

8.2. To exercise your right of withdrawal, you must inform us, TANDEM München e.V., of your decision to withdraw from this contract by means of a clear statement (e.g. by post or e-mail). To meet the withdrawal deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

8.3. If the participant expressly requests that TANDEM München e.V. begins providing the booked course before the withdrawal period has expired, the participant must pay reasonable compensation for the services already provided up to the time of withdrawal.

8.4. The compensation shall be calculated on a pro rata basis according to the agreed total price and the proportion of services already provided up to the time of withdrawal.

8.5. The right of withdrawal expires once the service has been fully performed, provided that the participant has expressly agreed before the start of the service that TANDEM München e.V. may begin providing the service before the withdrawal period has expired and has acknowledged that the right of withdrawal will be lost upon full performance of the contract.

Every student is responsible for him/herself. The school cannot be held responsible for possible losses, damage or injury to persons or property. We recommend that students take out liability, accident and health insurance prior attendance.

10.1. TANDEM München arranges accommodation exclusively for course participants.

10.2. TANDEM München charges a fee of €50 for searching for and arranging accommodation. The placement service begins as soon as your accommodation request is processed. The fee therefore remains payable even if the accommodation is later cancelled or not used.

10.3. Accommodation is generally provided by private hosts. TANDEM München facilitates contact between you and the host but is not a party to the accommodation agreement.

10.4. By booking accommodation, you expressly instruct TANDEM München to begin providing the placement service before the expiry of any applicable withdrawal period.

10.5. Accommodation is reserved by the hosts for the period you have booked. Once a reservation has been made, hosts often decline other requests and keep the room exclusively available for you.

10.6. If accommodation is cancelled after the placement has been completed and the host’s contact details have been provided, the host may suffer financial losses. If the room cannot be re-let, or can only be partially re-let for the reserved period, the resulting and verifiable loss of income may be charged to you in whole or in part.

Should enrolment numbers for a course be too low, or if it becomes impossible to hold a course due to circumstances beyond our control, TANDEM München e.V. reserves the right to cancel any such course, or, with the agreement of its registered participants, to shorten its duration or to replace the course with a corresponding number of private lessons. In such cases, the registered participants will be informed in due time before the start of the course.

With their consent, students' details are processed electronically. At no time will any personal data be passed on or made available to third parties.

12.1. Place and Court of Jurisdiction is Munich, Germany.
12.2. German law applies.